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How jackpotg Handles Your Personal Information

Your personal data stays yours — we collect only what we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your information secure.

No data sold to third partiesPayPal, Venmo, Play+ payment privacyAccount data you can request or deleteState-law compliant where applicable
jackpotg How jackpotg Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about this policy, want to request a copy of your data, or need to update information tied to your PayPal, Venmo, or Play+ account, our support team can handle it directly. We aim to acknowledge privacy requests promptly and resolve them within the timeframe required by applicable state law.

Live Chat Start a live chat session from your account dashboard to raise a data access or correction request with the privacy support team.
Email Support Send a written privacy request to our support email. Include your account username so we can locate your data record without delay.
Account Settings Some data updates — like a linked email address or a connected payment method — can be handled directly inside your account settings page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security controls at the account, payment, and session level to keep your information protected. Identity verification documents are encrypted at rest. Session tokens expire on logout so your mobile session doesn't remain open on a shared device. Cookies on the platform are used to maintain your login state and recognize your returning device — not for cross-site advertising tracking.

Encryption at Rest

Identity documents and payment credentials — including PayPal and Venmo account links — are encrypted in storage using industry-standard protocols.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. No advertising cookies are placed without your consent.

Data Retention

Account data is retained for as long as your account is active and for the period required by financial regulations after closure. You can request deletion of non-required data.

Who to Contact

Direct privacy questions to our support team via live chat or email. For formal data requests, include your account ID and the specific action you're asking for.

Common Questions About Your Privacy at jackpotg

These are the privacy questions we hear most often. If yours isn't here, reach us through live chat or the support email listed above.

We collect your name, email, date of birth, and payment details such as your linked PayPal or Venmo account. Device identifiers are also captured to support secure login.

No. We do not sell your personal information. Data shared with third-party processors — like payment or identity-verification partners — is covered by strict contractual limits on how they may use it.

Yes. Submit a data access request through live chat or support email with your account username. We will respond within the timeframe required by applicable state law.

We use session and functional cookies to keep you logged in and remember your payment preference. You can adjust cookie settings in your browser, though some features may not work without session cookies.

Active account data is retained while your account remains open. After closure, transaction and identity records are kept for the period required by applicable financial regulations, then deleted.

Contact us immediately through live chat. We can lock your account, review session logs, and begin an investigation. Change your password and disconnect any unrecognized payment links right away.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.